Free installation when you buy two covers. Offer runs until 17 October. Free installation with two covers. See the offer
Frequently asked questions

Everything you
want to know.

About fit, mounting, air and delivery. Is your question not here? Send us a message and you will hear from us within one working day.

01Will it fit?

Will an AYR cover fit my air conditioner?

You can check it in seconds on the 'Does it fit?' page. Enter the model of your indoor unit, or its width, height and depth in millimetres, and you'll see straight away whether the cover fits. All covers are the same size.

Where do I find the model of my air conditioner?

On a sticker on the side of the indoor unit, or under the front flap next to the filter. The model is a code such as FTXM25R or MSZ-LN35VG. Can't find it? Send us a photo of the unit on the wall and we'll look it up for you.

What if my air conditioner doesn't fit?

Let us know through the fit check. We'll look at it with you and tell you within one working day what is possible.

02Mounting & care

How is the cover attached?

Magnetically, on a steel bracket around the existing unit. Nothing about the air conditioner itself changes.

Can I still reach the filter?

Yes. The cover clicks off the bracket and lifts straight off. Clean the filter, put the cover back, done. No tools needed.

How do I care for the wood?

Dusting with a dry, soft cloth is enough. The oak is stained and finished with plant-based hard-wax oil (Studio with beeswax), so there is nothing to treat. Cane can be wiped with a lightly damp cloth now and then.

03Air & performance

Will my air conditioner work just as well?

Yes. Every cover is designed around the unit's airflow: open fronts to draw air in and a free outlet along the bottom. The Horizontaal, for example, is 37% open, enough for a 3.5 kW unit without restriction.

Does the remote control still work?

With the open fronts the signal simply passes through the slats or the cane. Unsure about your unit, or about the solid Kader panel? Send us the model and we will check it for you.

Isn't the wood sensitive to cold or warm air?

We use quarter-sawn solid oak that barely moves, and the air leaves underneath the cover, not through it. That is why we give a 10-year warranty on finish and construction.

04Ordering & delivery

How do I order a cover?

Choose your design and stain, check that it fits your air conditioner and pay online straight away. Prefer advice first? Send us a photo of your room and your unit and we'll help you within one working day.

What is the lead time?

Four to six weeks. Every cover is made by hand in our atelier in Amsterdam.

Can I see the wood first?

Yes. You're welcome at our atelier in Amsterdam, by appointment. We put the three stains on the table; feel free to bring photos of your room and your floor.

Do you work with architects and projects?

Yes. For architects, developers, hotels and installers we run a trade programme, with project terms from five units and technical drawings on request.

Another question?

Send a photo of your room and your unit. We'll think it through with you and reply within one working day.

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